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  • Two people walking in front of a building with the sign 'Wiener Lokalbahnen' above the entrance. The building with steps leading up to the entrance and a light-colored facade with large windows is the customer service of the Badner Bahn.

    Ticket Offices

    Our customer service and ticket desk employees will be happy to help you.
    more information Ticket Offices
  • Customer Service worker with curly hair wearing a blue shirt and headset, sitting at a desk and working on a computer.

    Contact

    Just pick up the phone – and you’ll get your reply immediately. Drop us a message by phone or email:
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  • Two individuals in wheelchairs wearing casual clothing, including jeans and sneakers. One person is holding a smartphone. The scene appears to be outdoors on a paved surface.

    Accessible mobility

    In order to ensure that all customers can travel with us in a flexible and safe way, accessibility has been, and continues to be, a core issue when designing vehicles, stations, guidance and orientation systems.
    more information Accessible mobility
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© 2026 WIENER LOKALBAHNEN GmbH
Purktygasse 1B 1230 Wien
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Adobe Systems Software Ireland Limited, Ireland
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Personal data is processed when you visit this website. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information)data about the use of the website and the logging of clicks on individual elements. Purpose of processing: Anonymization and creation of statistics, analysis of user behavior and content optimization. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: to the data controller Adobe Systems Software Ireland Limited, Citywest Business Campus, Dublin 24, Ireland. The legal basis for the data transfer to Adobe Systems Software Ireland Limited is Your consent according to Art. 6 (1) a GDPR. This may also mean a transfer of personal data to a country outside the European Union. The data is transferred to the USA on the basis of Art. 45 GDPR in conjunction with the European Commission's adequacy decision C(2023) 4745, since the data recipient has committed to comply with the data processing principles of the Data Privacy Framework (DPF). The privacy policy of Adobe Systems Software Ireland Limited: https://www.adobe.com/de/privacy.html.
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OpenStreetMap Foundation
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When accessing some sub-services of our website, additional personal services are processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information)data for creating usage statistics. Purpose of processing: Delivery of content provided by third parties, Selection of online advertising on other platforms, which are automatically selected using real-time bidding based on user behavior and display interactive maps. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: as joint controllers for OpenStreetMap Foundation, St Johns Innovation Centre, Cowley Road, Cambridge, CB4 0WS. This may also mean a transfer of personal data to a country outside the European Union. The data is transferred to the United Kingdom on the basis of Art. 45 GDPR in conjunction with the European Commission’s adequacy decision C(2021) 4800.
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Vimeo Inc., USA
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When accessing some sub-services of our website, additional personal services are processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information)data for creating usage statistics. Purpose of processing: Delivery of content provided by third parties, Selection of online advertising on other platforms, which are automatically selected using real-time bidding based on user behavior and transmission and display of video content. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: as joint controllers for Vimeo Inc., 555 West 18th Street, New York, NY 10011, USA. This may also mean a transfer of personal data to a country outside the European Union. The data is transmitted on the basis of your consent in accordance with Art. 6 Para. 1 lit a in conjunction with Art. 49 Para. 1 lit a GDPR. You were informed before you gave your consent that the USA does not have a level of data protection that corresponds to the standards of the EU. In particular, US secret services can access your data without you being informed and without you being able to take legal action against it.
Whatchado
whatchado GmbH, Austria
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When accessing some sub-services of our website, additional personal services are processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information)data for creating usage statistics. Purpose of processing: transmission and display of video content. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: to the data processor whatchado GmbH, Mariahilfer Straße 103/4/66, 1060 Wien, Austria. This may also mean a transfer of personal data to a country outside the European Union. The data is transmitted on the basis of your consent in accordance with Art. 6 Para. 1 lit a in conjunction with Art. 49 Para. 1 lit a GDPR. You were informed before you gave your consent that the USA does not have a level of data protection that corresponds to the standards of the EU. In particular, US secret services can access your data without you being informed and without you being able to take legal action against it.
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Google Ireland Limited, Ireland
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When accessing some sub-services of our website, additional personal services are processed. Processed data categories: technical connection data of the server access (IP address, date, time, requested page, browser information)data for creating usage statistics. Purpose of processing: Delivery of content provided by third parties, Selection of online advertising on other platforms, which are automatically selected using real-time bidding based on user behavior and transmission and display of video content. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR. Data is transmitted: as joint controllers for Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This may also mean a transfer of personal data to a country outside the European Union. The data is transferred to the USA on the basis of Art. 45 GDPR in conjunction with the European Commission's adequacy decision C(2023) 4745, since the data recipient has committed to comply with the data processing principles of the Data Privacy Framework (DPF).
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Ubitec on-premise
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If the chat function of our website is activated, additional personal data will be processed. Processed data categories: data about your inquiry or contactcontact information like Name and e-mail address. Purpose of processing: analysis of user behavior, Supporting website visitors with technical or content-related questions and content optimization. The legal basis for processing: Your consent according to Art. 6 (1) a GDPR.