Lost & Found
Where can I go if I have lost or found something?
Please contact our customer service team by calling +43 (0)1 90 444 and provide us with the most essential information: When did it happen? What exactly have you lost or found? On which line did you lose or find the item? Our customer service team can often help out right away.
Retaining found items
Every Monday (except public holidays), found items are sent to the central lost and found department of the City of Vienna or Baden for safekeeping. Please bring a valid photo ID when collecting your property.
Online query (only in german language): https://www.fundamt.gv.at/public
Lost-property office Vienna
Zentrales Fundservice Wien
Phone: +43 (0)1 4000 – 8091
|Monday - Wednesday||08:00 am - 03:30 pm|
|Thursday||08:00 am - 05:30 pm|
|Friday||08:00 am - 03:30 pm|
Lost-property office Baden
Rathaus, Hauptplatz 1
Phone: +43 (0)2252 86 800 – 700
|Monday||07:30 am - 04:00 pm|
|Tuesday||07:30 am - 07:00 pm|
|Wednesday, Thursday||07:30 am - 04:00 pm|
|Friday||07:30 am - 01:00 pm|