Lost & Found

Where can I go if I have lost or found something?

Please contact our customer service team by calling +43 (0)1 90 444 and provide us with the most essential information: When did it happen? What exactly have you lost or found? On which line did you lose or find the item? Our customer service team can often help out right away.

Retaining found items

Every Monday (except public holidays), found items are sent to the central lost and found department of the City of Vienna or Baden for safekeeping. Please bring a valid photo ID when collecting your property.

Online query (only in german language): https://www.fundamt.gv.at/public

 
Lost-property office Vienna
Zentrales Fundservice Wien
Siebenbrunnenfeldgasse 3
A-1050 Wien


Phone: +43 (0)1 4000 – 8091
E-mail: fundservice@ma48.wien.gv.at

 Monday - Wednesday  08:00 am - 03:30 pm
 Thursday  08:00 am - 05:30 pm
 Friday  08:00 am - 03:30 pm

 

Lost-property office Baden
Department 'Bürgerservice'
Rathaus, Hauptplatz 1
A-2500 Baden

Phone: +43 (0)2252 86 800 – 700
E-mail: buergerservice@baden.gv.at

 Monday  07:30 am - 04:00 pm
 Tuesday  07:30 am - 07:00 pm
 Wednesday, Thursday  07:30 am - 04:00 pm
 Friday  07:30 am - 01:00 pm